FAQ Help Center

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In one word, expertise. We’re not only certified travel advisors, but we’re also experienced travelers that have personal connections to many of the most traveled destinations. We work within and outside of the travel industry. This is very unique and allows us to focus on our clients’ expectations and travel wants. For example, if a group is interested in a vacation to Croatia, we will call our personal connections and work with the best suppliers to develop an amazing itinerary. LOT is only partnered with top-rated travel suppliers. That is expertise and quality to ensure you have that bespoke and tailored travel experience.

That is a question often asked. Luxury to LOT is not feeling like a tourist, but a traveler. Luxury is immediately being informed, inspired, and feeling prepared for your upcoming travel experience. From the initial consultation meeting through your return, luxury is peace of mind that we are committed to you having an authentic and unrivaled travel experience. We can provide 5-star accommodations, porterage, arrange private flights, and offer top-tier travel. More than that, we have developed a program that defines luxury around our clients.

We developed a comprehensive program that encompasses all parts of your travel. Our program not only will inform and inspire, but is tailored for you. Behind the scenes, we have a planned and modeled process that ensures you have a bespoke travel experience. From our detailed consultation questionnaire, gift packages, informative and inspirational monthly emails, leveraging of technology, to personal touches along the way, you will quickly value the “LOT way.” In short, we are responsive, informative, knowledgeable, and caring.

Again, this is a popular question. Think back to your best travel experiences; what made it special? Often, it was immersive in nature and allowed a meaningful connection. It’s the first time you see a giraffe in the Okavango Delta, your first hike into the Swiss Alps, a quiet moment in an ancient cathedral, or a family after-dinner dessert of gelato in Portofino. An authentic travel experience stays with you, well after you return home. It is the place you want to return, but is fleeting, because it is rare. So we are left to wander, to recreate and find the next authentic moment to keep in our hearts and minds. Authentic to LOT are opportunities we make for you: a truffle hunt in the Italian Piemonte region, personalized shopping trip in Paris, photography tour of Icelandic volcanoes, luxury rail in the African countryside, wine tasting in a French chateau, a sunset on a Costa Rican beach. Whether you are an experienced or novice traveler, you will find that LOT can provide that authentic and genuine travel opportunity we all seek.

It’s a fair question. After all, there are means to search online to reserve rooms, cars, and secure tickets. A certified travel advisor should provide expertise on all travel matters you may not consider. The internet does not offer the insider rating of accommodations, rentals, tours, and other aspects of travel. Proper planning of travel requires not only time, but finding the answers often overlooked. There is always the myth that you will save money planning travel on your own. It’s possible, but most likely any money saved could create a more quality and value-based travel experience. The travel industry is rapidly changing and accommodating travelers in unique and amazing ways. It requires capable and competent advisors in this evolving landscape. We understand that your travel plans are special. Allow our expertise and working with the best in the industry to give you a quality travel experience.